At detailvin.com We are committed to offer accurate and reliable history of your vehicle reports that are reliable and accurate. We value your satisfaction with us and we are committed to ensuring you enjoy a pleasant experience using our services. We recommend that you carefully read our refund policy to fully understand the conditions in which refunds are made.

Eligibility for Refunds

  • Technical errors If you run into an issue with your computer that stops you from gaining access to the report you purchased or getting the information you requested You may be eligible to receive a reimbursement. Contact us as soon as you notice the problem.
  • Incorrect information If the report contains substantial mistakes that differ from publicly available data on vehicle models We will look into the issue as well as issue refunds, if the situation warrants it.
  • Duplicate purchases If there are accidental duplicate transactions with the same VIN we will issue a refund on the purchase in question following confirmation.

Non-Refundable Conditions

No refunds will be given in the following situations:

  • Reports purchased because of incorrect, invalid or incorrect VINs provided by the purchaser.
  • Unsatisfaction over the amount of detail offered in the report is understandable, given that it is based on information available from reliable sources.
  • Reports purchased off our website or via non-authorized platforms.
  • Change of mind following when the document has been handed to you.

Refund Request Process

How to Request a Refund

If you’re not satisfied, follow these simple steps to request a refund:

  1. Contact Us: Reach out via Live Chat or email.

  2. Provide Details: Include the following information in your message:

    • Email Subject: Refund Request

    • Your Email Address

    • Vehicle VIN Number

    • Reason for Refund

    • Your Name

  3. Send Your Request:

    • Email: contact@detailvin.com

    • Live Chat: Available on our website for real-time support

    Additional Notes

    • Refunds will be made only to the payment method used for the purchase.
    • The processing time may differ based on the financial institution you use.

    At detailvin.com We are dedicated to honesty and customer satisfaction. In the event that you’ve got any concerns or questions about our policy on refunds do not be afraid to contact us.

    Thank you for selecting detailvin.com for all your vehicle history reports!

    If you haven’t received a refund yet, first check your bank account again.

    Then contact your credit card company, it may take some time before your refund is officially posted.

    Next contact your bank. There is often some processing time before a refund is posted.

    If you’ve done all of this and you still have not received your refund yet, please contact us